Contact us

At our company, we are committed to providing customers with high-quality products at affordable prices. If you have any questions or concerns, please feel free to reach out to us—we are here to help.

1. How to Contact Us

Email: support@trailgearlife.com

Service Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST).

2. Inquiry-Specific Notes

To help us assist you more efficiently, please keep the following in mind for specific types of questions:

Questions about order receipt or tracking numbers:

Our general order processing time is 1–3 days after purchase. Please ensure this timeframe has passed before inquiring about your tracking number or delivery status.

Questions about item exchanges/switching:

When reaching out, please provide your order number along with your inquiry. This helps us locate your order details quickly and address your request promptly.

3. Closing Note

Thank you for choosing our company for your product needs. We greatly value your trust and look forward to continuing to serve you!